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Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons. The withdrawal right is given for a period of 14 days from the date when you or a third party nominated by you, other than the carrier, took possession of the goods.

To exercise your withdrawal right you must inform us:

LCK GmbH, Im Unterfeld 2, 76698 Ubstadt-Weiher, Germany

Fax +49(0)7251/9625-29


by a clearly worded declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

The withdrawal period will be deemed observed if you send off the notification of exercise of the withdrawal right before expiry of the withdrawal period.


If you withdraw from this contract we will refund all payments we have received from you, including the delivery charges (except for the additional expenses arising if you selected a delivery option other than our cheapest standard delivery option) without delay and at the latest within 14 days from the date we receive your notification of withdrawal from the contract. We will use the same payment method for the refund that you used in the original transaction, unless expressly otherwise agreed with you. In no circumstances will you be charged for the refund.

We can refuse to make the refund until either we have received the goods back or you have proved that you have sent the goods back, whichever is earlier.

You must send back or hand back the goods to us - LCK GmbH, Im Unterfeld 2, 76698 Ubstadt-Weiher, Germany - without delay and in all cases not later than 14 days from the date when you notify us of withdrawal from the contract:

Fax +49(0)7251/9625-29 / E-Mail:

The time shall be deemed observed if you send off the goods before the 14-day period has elapsed. You are required to pay the standard cost of the return if the goods delivered are as per the order and the price of the item to be returned does not exceed the sum of EUR 40 or - in the case of a higher-priced item - if at the time of cancellation you have not yet paid the purchase price or a contractually agreed part payment. Otherwise, please give us a call.